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6 myths about AI in business, debunked
17/02/2025
Debunking common AI myths in business—how AI enhances productivity, supports workers, and drives innovation without replacing jobs.
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Here's how to create a smooth shine effect in SwiftUI
14/02/2025
Learn how to create a smooth shine effect in SwiftUI using masking, gradients, and animations for dynamic visuals.
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5 natural language processing use cases for any business
10/02/2025
Explore key NLP use cases, including chatbots, sentiment analysis, text summarisation, translation, and voice assistants.
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We are Umbraco Platinum Contributing Partners
05/02/2025
A huge thank you to our amazing team, whose collective efforts have secured our Umbraco status for a consecutive year.
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The need for AI governance and the form it must take
03/02/2025
AI governance is essential to balance innovation, ethical responsibility, and societal impact for a sustainable future.
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Assessing accessibility in your mobile applications
27/01/2025
Exploring mobile app accessibility, guidelines, and testing methods to ensure inclusivity for all users.
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How to integrate AI solutions into existing workflows
22/01/2025
Learn how to seamlessly integrate AI into existing workflows, enhancing efficiency, collaboration, and productivity with practical strategies.
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This is how we optimise costs in Microsoft Azure
21/01/2025
We help clients benefit from the full potential of Azure without breaking the bank. Here’s how we do it.
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The AI revolution: A blueprint for UK business transformation
14/01/2025
Explore the UK’s AI transformation, government action plan, and opportunities for businesses to embrace innovation.
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How can we achieve sustainability in AI?
13/01/2025
Addressing AI sustainability challenges like e-waste and energy consumption while delivering environmental and organisational benefits.
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Why your mobile apps live and die by user experience
10/01/2025
Discover how exceptional UX/UI design transforms mobile apps, boosting engagement, retention and user satisfaction.
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Partnership and why we love to shout about it
08/01/2025
Radical transparency, continuous dialogue and shared accountability... We explore the characteristics that make Shout a great partner.
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The perceptions of AI in Customer Service
01/01/2025
Bots and generative AI provide consumers with support and enable businesses to offer 24/7 service. But what does the industry think?
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Elevating CX through personalisation
29/12/2024
Show me that you know me—in a world full of endless choice, personalisation is key to retention and conversion.
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How will AI shape digital products in 2025?
24/12/2024
While AI has certainly made leaps and bounds in the past few years, we've barely scratched the surface of its potential. In 2025, that will change
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Shout gains ISO 42001 in an industry first
23/12/2024
... and what's more, currently Shout are one of only ten organisations to be awarded the standard, and the first in our industry.
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A voyage of discovery—and choosing the right guide
14/11/2024
Every new project is a journey into the unknown. The right partner will help navigate that journey and reach your destination in great shape.
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Top 10 UX pitfalls that impact conversion
01/11/2024
...and how to fix them. Our UX team reflect on the top 10 UX mis-steps and the impact they can have on conversion.
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Design Library: A framework for success
21/10/2024
Design Libraries allow UX teams to focus on the things that matter, confident in the knowledge they're making holistic and consistent choices.
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Assembling the future of great customer experience
08/10/2024
Explore the transformative power of composable CX, and how it can equip your business to thrive in the ever-evolving digital landscape.
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Open vs. Closed: The fine-tuning divide in AI models
11/09/2024
Uncover the secrets of AI fine-tuning. Learn, for example, how GPT-4o and T5 differ in customisation approaches.
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Seamlessly migrate your Umbraco 7 or 8 website
06/09/2024
Upgrading not only secures your site but also unlocks new possibilities, allowing for a more scalable and robust web experience.
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Digital transformation in government
23/08/2024
We discuss our work with government, exploring the challenges and opportunities faced in providing great digital services for citizens.
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Exploring Apple Intelligence in iOS 18
10/08/2024
Two months ago, Apple announced Apple Intelligence—a game-changer that promises wealth of new smart features and a smarter Siri.
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DevOps support for deploying iOS applications with extensions
18/06/2024
Streamline your iOS app deployment with Azure DevOps by automating builds releases for multiple environments and extensions.
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Our rundown of what's new in Umbraco 14
13/05/2024
Umbraco 14, set to be released on 30th May 2024, brings exciting changes to the popular CMS platform.
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Use cases for fine tuning AI models
15/04/2024
Explore the power of fine-tuned AI models and how they're revolutionising industry-specific applications.
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Our highlights from Umbraco Spark 2024
21/03/2024
Umbraco Spark is one of the highlights of our year. Our team reflects on their highlights from this year's innovation-focused instalment.
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How a UX audit can help you convert
04/03/2024
When you've taken steps to optimise your customer journey, why can conversion seem so difficult to grow?
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Self-service tool helps people exercise information rights
26/02/2024
Transforming the ICO's subject access request process with a simple online self-service process.
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Celebrating our Contributing Platinum Partner Status
31/01/2024
We are delighted to announce that our Umbraco Contributing Platinum Partner status has been renewed—thanks Umbraco!
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The rise of AI: early concepts to transformer networks
29/01/2024
Explore AI's evolution from infancy and discover how attention mechanisms are reshaping machine learning and NLP.
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Shout & ShareMyToolbox win Best App award
29/01/2024
We're delighted to share bragging rights as well as tools with our fantastic clients—Best App at the Northern Digital Awards!
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Umbraco 13 is here—what's new and how can it help you?
14/12/2023
Umbraco 13 is here - and amongst other things, it will help you smash your content goals and supercharge performance this year.
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Improving C-Mex scores through digital transformation
21/11/2023
What's the real value of CX in an industry where consumers have no choice of supplier and may even wish to be 'happily disengaged'? Read on...
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7 things we learned at Umbraco UK Festival
15/11/2023
From leveraging templates for more efficient development, to looking after developer wellbeing.
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Enabling adoption of digital twins in the water industry
16/10/2023
With vast data comes huge opportunities. Find out about the potential use cases for digital twins in the water sector.
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NWG & Shout Make Awards Finals
29/09/2023
Northumbrian Water's in-app Drop Swap game has been shortlisted in this year's Prolific North Tech Awards.
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Modifying behaviour with reward based digital experiences
18/09/2023
Exploring the importance of customer engagement and education in achieving meaningful change in water consumption.
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Mobile Security: Safeguarding Your Apps
29/08/2023
Learn how to improve your app’s security posture (and the questions to ask your developer).
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News: Shout Shortlisted for 3 Awards
23/08/2023
We're delighted to have been recognised in THREE categories in the GEM awards.
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Are you still writing user stories like this?
22/08/2023
Our project management aficionados take us through the most commonly seen ways User Stories hold up a project.
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8 tips for landing pages that convert
16/08/2023
Learn how to make landing pages that convert effortlessly and delight your customers—with examples from a range of industries.
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Meetups, partnerships, events... A Year of Firsts
08/08/2023
2023 has held lots of firsts for Shout – proof that agencies can still be doing new things at the grand old age of 14.
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Tips for clients - from someone who was one
07/08/2023
Help for getting the most from your agency partners - from someone who has lived in both worlds.
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Shout are an Umbraco Platinum Partner Agency
02/08/2023
The Platinum tier recognises those agencies who are creating enterprise-level digital experiences on Umbraco.
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When is a user story "ready" for dev?
18/07/2023
Here's our handy checklist to include in your team's 'Definition of Ready'. It will save you from a whole world of pain, we promise!
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How to speed up distribution of iOS builds
26/06/2023
How do you speed up distribution of iOS builds by releasing variations of a single build in Azure DevOps?
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Shout is a Top 50 Digital Agency for 2023
16/06/2023
We're delighted to have been named as a Top 50 Digital Agency for 2023 by Prolific North—up a whopping 24 places since last year.
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Can you help us innovate at this year's Innovation Festival?
15/06/2023
Can YOU help us with our exciting sprint? We're looking for curious, can-do folk to help ideate our problem statement. Interested...?
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How do you create a migration roadmap for your Xamarin app?
10/05/2023
Microsoft's app development platform Xamarin is no more—how do you create a migration roadmap for your app?
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Xamarin is dead… what happens now?
03/05/2023
Microsoft is sunsetting its popular cross platform app development framework. Mobile apps built using the tools need to be migrated - and soon.
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New digital skills programme is something to shout about
19/04/2023
Our partnership with the Foundation of Light aims to provide local families with the opportunities to develop their digital skills.
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Choosing the right approach for your mobile app development
06/02/2023
Native, hybrid or cross platform? A quick Google search will find dozens of articles arguing every case well—so how do you decide?
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4 powerful ways sports brands leverage mobile apps
06/02/2023
Four ideas for providing a premium customer experience (CX) that spans physical and virtual worlds, inspired by the world of sport.
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Shout partner with Ecologi to reduce impact on the planet
14/10/2022
We are partnering with Ecologi to fund carbon reduction projects, and plant trees for the future of our planet.
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How to choose the perfect CMS platform for your organisation
14/10/2022
There are countless products on the market—selecting from them and understanding where best to invest your budget is crucial.
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Time to upgrade your Umbraco site?
14/10/2022
In September 2023, Umbraco 7 will become ‘end of life’ (EOL) meaning the version will no longer receive updates or security patching.
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Prioritising EX—the digital key that can unlock any door
04/10/2022
Put EX first in your digital transformation and you will not only improve engagement but improve your chances of success.
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What makes a successful mobile app?
04/10/2022
With almost 5 million apps available across the App Store and Play store, it’s no longer enough to have a cool idea and a decent execution.
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Shout gain Umbraco Contributing Gold Partner status
04/10/2022
We're thrilled to be named Umbraco Contributing Gold Partners in 2022—recognition of our hard work to support the Umbraco community.
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The time is now for utility brands to invest in digital
16/09/2022
What does differentiation via digital transformation mean for utility brands? And how can the process be derisked?
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4 technologies to cover in your mobile strategy
16/09/2022
Mobile and wearable technology are part of everyday life, and hold the secret to delighting your customers and your own employees.
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Gary Joins Umbraco Headless Team
16/09/2022
Our own CEO & founder Gary Boon was recently announced as part of Umbraco’s newly-formed Headless Community Team.
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7 reasons projects fail (and how you can turn them around)
18/07/2022
Digital programmes and projects are often on the rocks for one of these reasons—we have a strategy to course-correct for each of them.
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9 reasons our clients love Umbraco
17/11/2021
Easy editing, built in SEO tools, multilingual capability... just a few of the reasons Umbraco is the first choice for so many of our clients.
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7 simple guiding principles for effective digital platforms
23/03/2021
Whether you want to engage audiences, capture fans, drive commercial value (or all of the above) our guiding principles will set you up for success.
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Understanding the value of great CX
23/03/2021
CX is the emotional response that a customer has, both positive and negative, to interacting with your products, services and comms.
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Innovation in action with Northumbrian Water
23/03/2021
In our Wear is Wellness sprint, we tackled the challenge of ensuring employee safety in the field using wearables.
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Ushering in an exciting new era for Shout
23/03/2021
We’re thrilled to be back in the newly expanded Shout HQ following an exciting workspace transformation.
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Proud partners of Foundation Of Light on Digital Skills
23/03/2021
We are working with Foundation of Light, to transform their web presence and devise a new programme to help families improve digital skills.
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Shout is ISO 27001 accredited—what that means for our clients
08/01/2021
ISO 27001 is recognised worldwide as the standard for information security management and this gives our clients peace of mind.
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Exploring computer vision for mobile apps
08/01/2021
Adding AI to your apps can streamline your workflow, safe-guard your users and enhance your business intelligence.
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Keep your customers close: why CX is so important for businesses
08/11/2020
With unprecedented levels of choice and a world of different purchase options at customers' fingertips, how can businesses get the edge?
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Designing for users with visual impairments
08/11/2020
How can you meet the diverse needs of users with visual impairments and create a truly inclusive experience for all?
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Artificial intelligence and banks: a pairing which is here to stay
12/10/2020
We explore why AI is set to take customer experience in banking by storm and that the future might hold.